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Mancala Account & Data Deletion

Want us to pull the plug on your Mancala profile? No problem. Send an email to mancala.privacy@ampersandgamestudios.com with the subject “Delete my Mancala data.” Include:

  • Player ID (Options → About inside the game)

  • Email you used in-game

  • Any extra info that proves it’s you

What we’ll erase

  • Cloud saves and multiplayer stats

  • Linked social or sign-in tokens

  • Push-notification keys

  • Analytics identifiers (we keep only the event counts, stripped of anything personal)

What we must keep

  • Purchase receipts and anti-fraud logs, held for up to seven years by law

  • Aggregated, fully anonymised metrics that can’t be tied back to you

Timeline

Once we confirm the request, your data is gone within 30 days. We’ll email you when it’s done. If you change your mind before deletion finishes, reply to that same thread and we’ll stop the process.

Questions?

Ask at the same address. We value straight, honest questions and we give straight, honest answers.

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